Maid Agency Singapore
Inter Great Employment is a maid agency in Singapore licensed by the Ministry of Manpower under EA Licence 14C6931, placing helpers from Indonesia, the Philippines and Myanmar with families across the island. We have three branches you can walk into, in Ang Mo Kio, Katong and Bugis. Tell us what a normal week looks like in your home and a consultant will tell you what the job actually needs.
- MOM EA Licence 14C6931.
- Three branches: Ang Mo Kio, Katong and Bugis.
- Helpers from Indonesia, the Philippines and Myanmar.
- All fees itemised upfront, with agency fees separated from third-party costs.
Choosing a maid agency in Singapore is harder than it should be
Every agency website in Singapore says the same four things: experienced, caring, professional, good value. None of it is checkable, and none of it helps you decide. Meanwhile the decision itself is one of the largest you will make about your household, because the person you place is going to be in your home with your children or your parents every day.
So families end up choosing on price, or on whichever office they happened to walk past. Both are poor proxies. What follows is what we are, stated plainly enough that you can check it, and what the hiring actually involves.
What actually separates one maid agency from another
Four things are verifiable before you hand over any money. If you would rather work through the checks in detail, including how to read MOM's directory, that is set out on our helper agency in Singapore page.
- The licence. Every legitimate agency holds an MOM Employment Agency licence, and the MOM Employment Agency Directory publishes each one alongside its demerit points, placement volume and helper retention rate. Ours is 14C6931.
- Branch access. Whether there is an office with consultants in it that you can sit down in before you commit, and go back to if something goes wrong later.
- Replacement terms. How long the period runs, how many replacements are included, what voids it and what you pay again if it is triggered. Ask for it in writing before you sign.
- Fee transparency. Whether you are given line items or a single blended package price. The security bond, the insurance, the MOM fees and the medical examination are not agency income, and an agency that will not separate them is making it harder than it needs to be.
Our fees, itemised
We do not publish a single package price, because no agency can quote you honestly without knowing the case. What we do is give you every line item in writing before you commit, and tell you which lines are payable to us and which are payable to somebody else.
Monthly, you carry her salary, the MOM levy at the concessionary rate if your household qualifies, mandatory medical and personal accident insurance, her food and accommodation, and her rest day or compensation in lieu where she agrees in writing.
One-off, you carry our placement fee, the 5,000 dollar security bond which most families cover with a bond insurance policy rather than cash, MOM work permit application and issuance fees, the medical examination, the Settling-in Programme for a first-time helper, and deployment costs where she is coming from overseas. A fuller breakdown is on our maid agency fees and cost of hiring a maid pages.
Check your levy concession before you hire. If your household has a child under 16, a person aged 67 or above, or a person with disabilities, you are generally eligible for the concessionary rate, and it is not applied automatically.
Helpers by nationality
We hold all three source countries, which is the only reason we can recommend one against the others rather than instead of them.
- Indonesian helpers, where Bahasa overlaps with Malay, local and Malay home cooking is familiar rather than learned, and an elderly parent speaks dialect.
- Filipino helpers, where the job needs strong English for schools, doctors and your work calls.
- Myanmar helpers, where the household can carry a longer training ramp in the first months.
- Muslim helpers, for a halal kitchen, fasting and prayer, where it comes without explanation.
- Transfer helpers already in Singapore, when you want to meet her in person and start in weeks rather than months.
Helpers by the care your family needs
- Elderly care, including dementia and bedridden or nursing care at home.
- Infant and child care, where helpers have completed structured infant and child care training.
- General housekeeping and all-round help across the household.
Visit us at three branches across Singapore
You can walk into any of the three without an appointment during business hours.
- Ang Mo Kio Branch, office line +65 6344 1559.
- Katong Branch, office line +65 6767 1559.
- Bugis Branch, office line +65 6963 1559.
How hiring a helper works, step by step
Timelines depend on the source country and on MOM processing. A transfer helper already in Singapore is the fastest route. A first-time helper deploying from overseas takes longer, and your consultant will give you the current range for the country you choose rather than a number that ages badly on a web page.
- Tell us the job. Not a job title, the actual week: who is at home, who needs care, what the cooking looks like, what the hours are.
- Meet the shortlist. We put forward candidates who match what you described. For a transfer helper already in Singapore you can meet her in person.
- We handle the paperwork. MOM work permit application, the security bond, mandatory medical and personal accident insurance, the medical examination, the Settling-in Programme for a first-time helper, and for a Filipino helper, contract verification with the Migrant Workers Office.
- Arrival and aftercare. Deployment where she is coming from overseas, thumbprint and permit issuance here, and a consultant you can call in month two when something needs adjusting.
Recognition
Awards and independent listings, none of which we wrote ourselves.
Inter Great also received the Best Maid Agency Award from Parents World in 2017, and was named a Top 500 Emerging Business in Singapore in 2018.
What families tell us
Thanls
Liasing with Bryan during the handover was a delight as well. 👍🏼
If the match is not right
Sometimes a placement does not work, and how an agency handles that month is a fairer test of it than how it handled the sale. Our replacement terms are set out in writing, in plain language, before you sign, and your consultant will walk you through what is included, what voids it and what a replacement costs you. Ask us for them at the first meeting rather than after.
Ready to find your family's right match?
Come into Ang Mo Kio, Katong or Bugis, or send us what you need and a consultant will come back to you during business hours.
Frequently asked questions about hiring through a maid agency in Singapore
How do I check that a maid agency in Singapore is licensed?
Search MOM's Employment Agency Directory at mom.gov.sg. Every licensed agency is listed with its licence number, its demerit points, its placement volume and its helper retention and transfer rates. Inter Great's licence is 14C6931. The retention rate is the most useful figure there, because it is the one measure the agency cannot write itself.
What does hiring a helper through an agency actually cost?
There are two groups. Monthly: her salary, the MOM levy, mandatory medical and personal accident insurance, her food and accommodation, and her rest day or compensation in lieu. One-off: the agency placement fee, the 5,000 dollar security bond which is usually covered by an insurance policy, MOM work permit fees, the medical examination, the Settling-in Programme for a first-time helper, and deployment costs from overseas. We give you every line in writing before you commit.
How long does it take to place a helper?
A transfer helper already in Singapore is the fastest route and can start in weeks. A first-time helper deploying from overseas takes longer, and the range depends on the source country and on MOM processing at the time. Your consultant will give you the current range rather than a fixed promise.
What happens if the helper is not the right match?
Our replacement terms are given to you in writing before you sign. They set out the length of the period, what is included, what voids it and what you pay if a replacement is triggered. Ask for them at the first meeting so you are comparing us on the same basis as anyone else.
Can I meet the helper before deciding?
For a transfer helper already in Singapore, yes, in person. For a helper deploying from overseas, you meet her by video interview before you decide, and we will tell you what to ask about the specific job in your household rather than in general.
Which nationalities can I hire, and what are the differences?
We place helpers from Indonesia, the Philippines and Myanmar. Indonesian helpers suit households where Malay or dialect matters and local cooking is expected. Filipino helpers suit households needing strong English for schools, doctors and work calls. Myanmar helpers suit households that can carry a longer training ramp in the first months. The right answer depends on your week, not on a ranking.